5 minutes with Carla Bridge an Norrelle Goldring

2021 Shop! State of Retail Marketing Survey

Take 5 with Shop! General Manager Carla Bridge and Retail Commercial Strategy and Research expert, Norrelle Goldring as they discuss why we conduct the triennial Retail Marketing Survey and what they think the 2021 report will uncover.

This research provides a guide of where the retail marketing industry has come from and what is anticipated to play out in the coming three years.


Listen now!


Get involved!

  • What is the state of the retail marketing industry in Australia and New Zealand in 2021?
  • Who is doing and spending what?
  • What's changed since 2017, when the last study was run?

All participants will receive a free copy of the research as a thank you for their contribution. This research is not limited to Shop! members and encompasses both Australia and New Zealand.

Please email shop@shopassociation.org.au with any questions.