Online Consumer Behaviour Report Global Report 2023

2023 Online Consumer Behaviour Global Report

Key e-commerce shopping trends for brands and retailers looking to connect with more consumers


In today’s fast-paced, consumer-driven world, understanding your audience is the key to success.

This 2023 Online Consumer Behaviour Report takes you on a journey through the minds of today’s shoppers in Australia and around the globe, uncovering their preferences, motivations, and online shopping trends. Whether you’re a brand or a marketplace, this report provides the knowledge you need to make informed, data-driven decisions and drive your strategies forward.

We’ve all seen them: headlines and news stories about inflation, supply chain issues, requirements for workers to return to the office, the resurgence of brick-and-mortar stores. Yet, despite the wild ride, with its many ups and downs in recent years, e-commerce is still growing, still changing. With this 2023 survey, we examine how, where, when and why consumers are shopping online right now — and what it all means for brands and retailers preparing for the next stage in the industry’s development.

Get detailed insights into the shopping habits of global shoppers. Download your complimentary copy today!