CXI-Swinburne University
Customer Experience and Insight (CXI) Research Group
About Us
The Customer Experience and Insight (CXI) Research Group is part of Swinburne Business School. We exist to advance the art and science of experience by combining diverse academic expertise with deep industry engagement. We work collaboratively with organisations to create and deliver customer value, and ultimately compete on customer experience.
Contact: Kristy Horne
Email: CXI Research Group cxi@swin.edu.au
http://www.swinburne.edu.au/business-law/research/cxi-group/
